State Farm® Insurance Agent Tim Heffentrager
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Tim Heffentrager
November 13, 2024
"Rosie is incredible!"
"She is outstanding"
Timothy Hanna
October 14, 2024
"I recently came back to Mr. Heffentrager’s office after many years of being away. Rosie, Annette, and Tim all welcomed me back and were very kind and patient setting me up with a new affordable auto policy. I highly recommend this office to anyone."
"Welcome back to our office Timothy, we are so glad to have you! Don't hesitate to reach out if you ever have any questions or concerns!"
Ann Brown
October 8, 2024
"The Tim Heffentrager agency was recommended to us by another agent from a different insurance company!! We had the pleasure of working with Rosie. She was highly efficient, unfailingly pleasant, and incredibly responsive to our needs. On top of the outstanding service, switching to State Farm is saving us a significant amount on our coverage. Our introduction to this office has been stellar!"
"Thank you so much for your kind words Ann! We are so glad you had such a great experience, and welcome to State Farm!"
Wendy Bancroft Yellow Rose Coach
September 19, 2024
"So grateful for Annette who was super helpful in cutting my homeowners insurance by 1/3, saving me lots of money ! She www very helpful, friendly and knowledgeable"
"Thank you for this very nice review Wendy, welcome to State Farm! "
Eyran Gisches
August 16, 2024
"Recently needed to find a new insure company - Rosie from Tim's office promptly replied, was professional and a pleasure to work with. Great experience!"
"Thank you for your kind words Eyran, we are glad to have you! Welcome to State Farm!"
Stray Adonis
August 1, 2024
"Annette was thorough in transferring my policy, and adjusting my coverage, it felt good knowing State Farm cares. I have been a customer for 6 years running and never a negative experience. Thanks, Annette!"
"Thank you for your review! We are so glad that you continue to have a great experience, and welcome to our office! "
Derrick Stephens
August 1, 2024
"Recently started shopping my insurance and finally landed on State Farm because of the awesome customer service and the ability to get what i needed for coverage provided by Annette Marble. Annette went above and beyond to listen to my concerns and needs to the get the exact rate and coverage that best suited me. If you are ever out there looking for insurance this is the State Farm office to go with and ask for Annette, hands down best agent i have ever had."
"Thank you for your kind words Derrick, we are so glad you had such an excellent experience! Welcome to State Farm! "
mrburt51
June 26, 2024
"Annette, my agent, was professional and helpful. The application process was quick and easy. I would recommend her."
"Hello Burt, we appreciate your kind review - thank you for sharing your positive experience with Annette!"
David McFadden
May 16, 2024
"Friendly and knowledgeable staff, and very competitive rates. Would recommend"
"Hello David, we are glad you had a good experience and hope to continue that moving forward for you. Thank you for the review!"
Donald Austin
March 16, 2024
"Am a new client at this agency and I'm dealing with Annette Marble. Annette has displayed outstanding skills and knowledge in getting me setup. The efficiency and professionalism that I saw at the agency is something I haven't seen in many years. Coming from a different insurance company that you only heard from when the bill was due and never met the agent in person. Definitely a refreshing experience and good rates. Hope it continues for many years."
"Thank you Donald! We are glad that you have had such an outstanding experience with us and we plan to continue this great service for you!"
Diana Nash-Crew
March 14, 2024
"Annette, is very knowledgeable, friendly, and helpful I felt very comfortable with her."
"Thank you Diana, we are so glad that you had a positive experience!"
Shaz arad
November 15, 2023
"I have been a customer of Tim's since roughly 2016 when I moved to Tucson. Great rates and coverage were just the beginning but when my house suffered a flood that ruined 80% of my house right before a deployment, Tim and his staff were able to get me everything I needed and took care of me. As an active duty Air Force veteran, that meant a lot to me and so I have continued to be a customer of Tim's office and his stellar team. While I have been offered better rates from other insurance companies, the simple fact that Tim and his staff took care of me goes a much longer way than saving a few measly bucks every month. Additionally, regardless who on his staff is working with me that day (and they are very receptive to walk-ins, which is important to me as my schedule is very chaotic), they are always very knowledgeable, helpful, and do not make me feel like I can't ask questions. In particular, my last visit was with Rosie and she did a fantastic job updating my home insurance and my personal articles policy. The performance of his staff should set a standard, and in a time where we can't even expect most people to do their jobs (much less correctly), it is a breath of fresh air to see people who are capable and knowledgeable and who get it right the first time. Highly recommended for any Tucson residents (especially military)!"
"Wow! We can't thank you enough for your kind words, and especially for your loyalty to our agency. We are so glad that you have been impressed with our service and we hope to continue that moving forward!"
Jennifer Hutchison
September 22, 2023
"Tim has been our State Farm agent for 35 years. What a great service he has provided over the years for our homes and autos, etc. He is very caring and responsive. Can't recommend him enough!"
"We are so glad you've been happy with our service for so long Jennifer, and we thank you for your loyalty! "
Norman Bagaas
September 8, 2023
"I had a problem with my old insurance agency. The staff at Tim's agency office helped me, working for over an hour and making multiple calls on my behalf. I did not expect that level of help, but I am more grateful than I can express for their aid. I would recommend having this agency on your side in all your insurance needs/issues. they are knowledgeable, honest, helpful, and acted as if I was a close friend, not just a client. Thanks to them. Norman Bagaas"
"We are happy to help Norman, and glad that you felt so welcome! Thank you for the nice review! "
Gabrielle K
August 10, 2023
""My Baby was just State Farm-ed!!" After over 35 years with another big name company & continuous crazy rate hikes -- threw a dart on a random online search, came up with TIm's number, made a phone call and - the summary: ROSIE IS AMAZING!!!! She breathes life in to the words "superior customer service" - she really listens to what you are saying and promptly responds to emails & phone calls -- AND on top of that - she took the time to go through all my "stuff" and by the next day - had a quote that saved me thousands (seriously not kidding!) dollars! Haven't met Tim yet - it's on my "to do" list - but apples don't fall far from the tree so I suspect he'll be just as cool! If you want fantastic customer service - switch to Tim and Rosie -- if you just want to save a ton of money - start dialing!"
"Wow Gabrielle, this is such an incredible review and a gorgeous picture! It's been such a pleasure getting to know you and I'm so glad you've had such a great experience with us - that's all we can ever aim for! Thank you for your sweet words!!"
Keyth Theurer
June 16, 2023
"Was mad at GEICO for rate increases that had nothing to do w me or my driving, and went to state farm and talked to Rosie. She was more than happy to help get me a quote, and was able to blow GEICO out of the water. Was able to get me WAY more coverage for about half of what I was paying. Very satisfied w the outcome."
"We are so glad we were able to get you better coverage for a lower rate, thanks for joining us Keyth! "
Joyce Lorenz
May 30, 2023
"I have been a State Farm customer for 63years!!!! Tim is my 3rd agent and no worries.....😀"
"Thank you for your loyalty Joyce - we are happy to keep you worry-free! "
Aaron Marks
May 27, 2023
"Been a customer of this agency for about 5-6yrs and they have always been quick to respond and very helpful! Excellent discounts available for multi-policy and safe driving. Luckily never had to file a claim but I know with Tim and his wonderful team I would be taken care of with care and support. Thank you all!!!"
"Thank you so much for your nice words Aaron, we are so glad you are happy with our service! "
Mary Ann Jesus
May 16, 2023
"I had the pleasure of working with Rosie, who is so pleasant, concerning and was very knowledgeable with all my questions. She helped me safe a great deal with my policy renewal as well as my brother will save on his policy as well! Kudos to Rosie."
"Wow, Mary Ann thank you for the very kind review! We were so glad to be able to help you, we appreciate your business! "
John Bacon Jr
March 14, 2023
"Best insurance agent that I have EVER had! Top notch guy!"
Bill Leeman
February 24, 2021
"AL Vasey is a real pleasure to work with. Very friendly and professional. Did a great job of going over our policies with us during our annual review. Made sure we were getting the appropriate coverage and discounts. Explained all of the options and coverages very clearly. A Great experience. Glad he is our agent."
B Richard
May 15, 2019
"If you're looking for an honest agent that looks out for your needs above his profit here's your guy! Tim's been our agent for years and meeting with him never feels like a "sales call" just making sure we understand changes get the best coverage for our dollar."