State Farm® Insurance Agent Tim Heffentrager

"I have been a customer of Tim's since roughly 2016 when I moved to Tucson. Great rates and coverage were just the beginning but when my house suffered a flood that ruined 80% of my house right before a deployment, Tim and his staff were able to get me everything I needed and took care of me. As an active duty Air Force veteran, that meant a lot to me and so I have continued to be a customer of Tim's office and his stellar team. While I have been offered better rates from other insurance companies, the simple fact that Tim and his staff took care of me goes a much longer way than saving a few measly bucks every month. Additionally, regardless who on his staff is working with me that day (and they are very receptive to walk-ins, which is important to me as my schedule is very chaotic), they are always very knowledgeable, helpful, and do not make me feel like I can't ask questions. In particular, my last visit was with Rosie and she did a fantastic job updating my home insurance and my personal articles policy. The performance of his staff should set a standard, and in a time where we can't even expect most people to do their jobs (much less correctly), it is a breath of fresh air to see people who are capable and knowledgeable and who get it right the first time. Highly recommended for any Tucson residents (especially military)!"

"I had a problem with my old insurance agency. The staff at Tim's agency office helped me, working for over an hour and making multiple calls on my behalf. I did not expect that level of help, but I am more grateful than I can express for their aid. I would recommend having this agency on your side in all your insurance needs/issues. they are knowledgeable, honest, helpful, and acted as if I was a close friend, not just a client. Thanks to them. Norman Bagaas"

""My Baby was just State Farm-ed!!" After over 35 years with another big name company & continuous crazy rate hikes -- threw a dart on a random online search, came up with TIm's number, made a phone call and - the summary: ROSIE IS AMAZING!!!! She breathes life in to the words "superior customer service" - she really listens to what you are saying and promptly responds to emails & phone calls -- AND on top of that - she took the time to go through all my "stuff" and by the next day - had a quote that saved me thousands (seriously not kidding!) dollars! Haven't met Tim yet - it's on my "to do" list - but apples don't fall far from the tree so I suspect he'll be just as cool! If you want fantastic customer service - switch to Tim and Rosie -- if you just want to save a ton of money - start dialing!"

"Was mad at GEICO for rate increases that had nothing to do w me or my driving, and went to state farm and talked to Rosie. She was more than happy to help get me a quote, and was able to blow GEICO out of the water. Was able to get me WAY more coverage for about half of what I was paying. Very satisfied w the outcome."

"Been a customer of this agency for about 5-6yrs and they have always been quick to respond and very helpful! Excellent discounts available for multi-policy and safe driving. Luckily never had to file a claim but I know with Tim and his wonderful team I would be taken care of with care and support. Thank you all!!!"

"AL Vasey is a real pleasure to work with. Very friendly and professional. Did a great job of going over our policies with us during our annual review. Made sure we were getting the appropriate coverage and discounts. Explained all of the options and coverages very clearly. A Great experience. Glad he is our agent."